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Privacy Policy

This Privacy Policy governs the manner in which VM Service Tech collects, uses, maintains and discloses information collected from users (each, a “User”) of the vmservicetech.com website (“Site”). This privacy policy applies to the Site and all products and services offered by VM Service Tech.

1. Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

2. Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Sites, such as the operating system and the Internet service providers utilized and other similar information.

3. Web Browser Cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. The user may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

4. How We Use Collected Information

VM Service Tech may collect and use Users personal information for the following purposes:

– To improve customer service

The information you provide helps us respond to your customer service requests and support needs more efficiently.

– To send periodic emails

We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, or service information, etc.

5. How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

6. Sharing Your Personal Information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

7. Changes To This Privacy Information

VM Service Tech has the discretion to update this privacy policy at any time. When we do, we will send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

8. Your Acceptance Of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

9. Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Mailing address: 30 Boul Sainte-Marguerite, Châteauguay, QC J6K 1M1

Email: contact@vmservicetech.ca

Phone: (438) 800-7676

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Washer Model Number Locations

a washing machine with red labels

Front Loading Washer

  1. On the inside of the door
  2. On the door frame
  3. On the front exterior of the unit
  4. On either side of the exterior
  5. On the back exterior of the unit
a washing machine with red dots

Top Loading Washer

  1. Under the lid on the frame
  2. Under the lid along the back of the tub opening
  3. Inside the washer lid
  4. On the control panel
  5. On the front of the exterior
  6. On an inside wall
  7. On either side of the exterior
  8. The back of the exterior
a washing machine and dryer laundry center

Laundry Center

  1. At the top of the unit in the front
  2. On the inside of the dryer door
  3. On the door frame
  4. Under the washer lid (inside the door on front-loading washers)
  5. On either side of the exterior, at the base of the unit

Sample Model Number Tag

Model numbers can be made up of numbers or a combination of letters and numbers. The model number will most likely appear on either a paper sticker or a metal plate. Your appliance's model number tag may look similar to the sample model number tag shown here.

Model Number Tag Sample